Wednesday, June 18, 2014

Another Update on the status of Ancestry.com's websites

Around 7:15 p.m. ET on Tuesday, June 17, 2014, Ancestry.com posted another update on its Facebook page regarding the status of its websites. The message reads:

UPDATE (4:15pm PST): The Ancestry websites are coming back online. Please clear your cache and your cookies, then try logging in.

A couple items to note: (1) You may experience intermittent issues with Search and Trees. Please be patient, we are working to restore the website(s) fully and this will take time, (2) Images are loading slowly so we recommend you save them to your Shoebox for now, (3) If you are using Family Tree Maker, please switch to 'manual sync' so it does not try to sync your online tree for now. Give this a little time.

Thank you once again for your patience and support during this DDoS attack on Ancestry. 


The first few times I tried to go to Ancestry.com after they announced the site was back up, the website did not load. But later this afternoon I was able to get the website to load and I was able to log onto the site. I didn't stay long, I just wanted to see if I could do so. Again, I advise patience while Ancestry continues to resolve the situation.

See you soon at the Mt. Clemens Public Library!

LE

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